aq111 Withdrawal & KYC Guide
Withdrawal Limits & Processing Times
Before requesting a payout, check that your balance meets the minimum threshold and understand the daily cap. Processing times vary by payment method and your VIP tier.
| Minimum Withdrawal | ৳1,200 |
| Maximum Daily Withdrawal (Starter tier) | ৳200,000 |
| Standard Processing Time | Within 24 minutes |
| First Withdrawal (after KYC approval) | Within 1 hour |
| VIP Tier Impact | Higher tiers unlock larger daily limits |
Silver members can withdraw up to ৳320,000 per day, Gold up to ৳520,000, Ruby ৳830,000, and Sapphire ৳1,300,000. Upgrade your tier by increasing your monthly turnover.
Available Payment Methods
aq111 supports the same payment options for withdrawals as for deposits. Choose the method you used to fund your account for faster processing.
- bKash Withdrawal: 24 min Min: ৳1,200
- Nagad Withdrawal: 24 min Min: ৳1,200
- Rocket Withdrawal: 24 min Min: ৳1,200
- Bank Transfer Withdrawal: 24 min Min: ৳1,200
- Upay Withdrawal: 24 min Min: ৳1,200
Most players use bKash or Nagad for instant mobile wallet transfers. Bank transfers may take slightly longer depending on your bank's processing schedule.
How to Request a Withdrawal
Once you've met the wagering requirements on any active bonus, you can withdraw your balance. The process takes a few minutes through the aq111 website or app.
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Log in to your aq111 account
Open the aq111 website or mobile app and sign in with your username and password. Navigate to your account dashboard.
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Go to the Withdrawal section
Click on "Withdraw" or "Cashier" in the main menu. Select "Withdrawal" from the options displayed.
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Choose payment method and enter amount
Pick the payment method you used for your last deposit. Enter the amount you want to withdraw (minimum ৳1,200). Provide your bKash/Nagad number or bank account details.
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Confirm and submit request
Review the details, check the processing time estimate, and click "Submit Withdrawal." You'll receive a confirmation message on screen and via email.
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Wait for approval and transfer
Your request is reviewed by the aq111 team. First-time withdrawals require KYC verification (see next section). Approved payouts are sent to your account within 24 minutes.
KYC Verification for First Withdrawal
Before your first payout, aq111 requires identity verification to comply with financial regulations and protect your account. This one-time process confirms you are the account holder and prevents fraud.
KYC (Know Your Customer) verification involves uploading a government-issued ID and proof of address. The aq111 compliance team reviews your documents within 24 hours. Once approved, your withdrawal is processed immediately, and future payouts do not require re-verification unless you change payment methods or personal details.
Required Documents
Prepare clear, legible copies of these documents before starting the KYC process:
You only need to submit one of the above identity documents. Choose the one that's easiest for you to photograph or scan. The document must be current (not expired) and show your full name, date of birth, and photo clearly.
Take photos in good lighting against a plain background. All four corners of the document must be visible. Text and images should be sharp and readable. Do not crop or edit the image beyond adjusting brightness. File size should be under 5 MB in JPG or PNG format.
Privacy Protection
aq111 encrypts all uploaded documents and stores them on secure servers. Your personal information is used only for verification purposes and is not shared with third parties. The compliance team deletes copies after verification is complete, retaining only a verification status flag on your account.
KYC Submission Steps
Once you have your documents ready, the submission process takes less than five minutes.
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Access the KYC section
Log in to aq111 and go to your account settings. Click on "KYC Verification" or "Document Upload" in the menu.
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Upload identity document
Select your document type (NID, Passport, or Driving Licence) from the dropdown. Click "Choose File" and upload a clear photo of the front side. If required, upload the back side as well.
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Review and submit
Check that all images are clear and complete. Click "Submit for Review." You'll see a confirmation message and an estimated review time.
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Wait for approval notification
The aq111 compliance team reviews your documents within 24 hours. You'll receive an email when your KYC is approved. If any document is unclear or incomplete, you'll be asked to re-upload.
After approval, return to the withdrawal section and complete your payout request. Your first withdrawal will be processed within 1 hour, and all future withdrawals take 24 minutes or less.
Common Withdrawal Issues
Most withdrawal delays are caused by incomplete KYC, active bonus wagering requirements, or payment method mismatches. Here's how to resolve them:
Withdrawal Request Rejected
If your request is declined, check your email for the reason. Common causes include entering the wrong payment details, requesting less than the ৳1,200 minimum, or exceeding your daily limit. Correct the issue and resubmit.
KYC Documents Rejected
Blurry photos, cropped corners, or expired documents will be rejected. Take new photos in bright lighting, ensure all text is readable, and make sure your ID is current. Resubmit through the KYC section.
Bonus Wagering Not Complete
You cannot withdraw while an active bonus has unmet wagering requirements. Check your bonus progress in the account dashboard. Either complete the wagering (11x the bonus amount) or forfeit the bonus to unlock your balance.
Payment Method Does Not Match Deposit Method
For security, aq111 requires you to withdraw using the same payment method as your most recent deposit. If you deposited via bKash, withdraw to your bKash account. Contact support at [email protected] if you need to change methods.
Delayed Processing Beyond 24 Hours
If your withdrawal is still pending after the estimated time, check your KYC status first. If KYC is approved and the delay continues, contact 24/7 live chat support. Provide your withdrawal request ID and account username for faster resolution.
Payouts exceeding ৳100,000 may require additional verification or manual approval, which can take up to 48 hours. VIP members with higher tier limits experience faster processing for large amounts.
Frequently Asked Questions
How long does KYC verification take at aq111?
The aq111 compliance team reviews KYC documents within 24 hours of submission. Most verifications are completed within 12 hours. You'll receive an email notification when your account is approved.
Can I withdraw before completing KYC?
No, aq111 requires KYC verification before processing your first withdrawal. You can deposit and play without KYC, but you must upload identity documents before requesting a payout.
What is the minimum withdrawal amount?
The minimum withdrawal at aq111 is ৳1,200. Requests below this amount will be rejected. There is no maximum withdrawal per transaction, but daily limits apply based on your VIP tier.
How do I increase my daily withdrawal limit?
Daily withdrawal limits increase with your VIP tier. Starter members can withdraw up to ৳200,000 per day. Advance to Silver (৳320,000), Gold (৳520,000), Ruby (৳830,000), or Sapphire (৳1,300,000) by increasing your monthly turnover.
Why was my withdrawal request rejected?
Common reasons include incomplete KYC, unmet bonus wagering requirements, payment details that don't match your deposit method, or requesting an amount below ৳1,200. Check your email for the specific rejection reason and resubmit after correcting the issue.
Can I use a different payment method for withdrawal than deposit?
For security, aq111 requires you to withdraw using the same payment method as your last deposit. If you need to change methods, contact support at [email protected] with your reason. They may ask for additional verification.
Is there a fee for withdrawing from aq111?
aq111 does not charge withdrawal fees. However, your payment provider (bKash, Nagad, bank) may apply their standard transaction fees. Check with your provider for their current fee structure.
What happens if I upload blurry KYC documents?
Blurry or incomplete documents will be rejected. You'll receive an email asking you to re-upload clear photos. Make sure all text is readable, all four corners of the document are visible, and the image is well-lit before resubmitting.
How long does a withdrawal take after KYC approval?
After KYC approval, your first withdrawal is processed within 1 hour. All subsequent withdrawals take 24 minutes or less to reach your bKash, Nagad, or bank account.
Can I cancel a pending withdrawal?
Yes, you can cancel a withdrawal request before it's approved. Go to your transaction history, find the pending withdrawal, and click "Cancel." The funds will return to your aq111 balance immediately.
Does aq111 keep my documents after KYC?
aq111 deletes document copies after verification is complete. Only a verification status flag remains on your account. All uploads are encrypted and stored securely during the review period.
What if my withdrawal is delayed beyond 24 hours?
First, confirm your KYC status is approved. If the delay continues, contact 24/7 live chat support or email [email protected] with your withdrawal request ID and account username. Large withdrawals over ৳100,000 may take up to 48 hours for manual approval.
Ready to Cash Out Your Winnings?
Complete your KYC verification now and enjoy fast withdrawals on every payout. Join aq111 today and start playing with your 145% welcome bonus.
Register at aq111For help with deposits, payment methods, or account setup, visit the aq111 Login page. If you prefer playing on mobile, download the aq111 App for faster access to your account and withdrawal requests on the go.